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Senior Global System Engineer
Ref Nr. 140644
Functie omschrijving
Key Responsibilities:
- Follow Global IT Service Management processes (when published), including change, incident, problem, service level, knowledge, and request fulfillment management.
- Collaborate with IT staff, service providers, and end-users to maintain the company’s core infrastructure.
- Provide level 2 or 3 support for global core infrastructure issues within defined SLAs and OLAs.
- Participate in on-call rotation to troubleshoot incidents outside of business hours.
- Ensure uptime, resilience, and performance of core infrastructure.
- Assist in managing and planning capacity for core infrastructure, including storage environments.
- Create and maintain documentation for technical procedures and policies related to core infrastructure.
- Work with project teams, providing technical expertise and assisting in task planning and execution.
- Stay updated on core infrastructure industry standards and best practices, making recommendations for technology roadmap.
- Implement and monitor security solutions in accordance with company's Information Security Framework.
- Perform additional duties assigned by Manager, Global Core Infrastructure.
Jouw profiel
- Bachelor's degree in Information Technology, Computer Science, Engineering, or related field.
- 5-10 years’ experience managing datacenter systems in large enterprises.
- Leadership skills with understanding of business capabilities and processes.
- Broad industry experience, preferably in industrial manufacturing sector.
- Ability to assess datacenter trends and implement hardware/software standards.
- Collaborative team player with excellent communication skills.
- Strong problem-solving ability.
- Willingness to travel up to 15% for global support.
Aanbod
They offer a great opportunity within a solid family owned company company that operates worldwide, a good salary and extralegal.benefits. Of course. And besides that: the unique challenge to build and execute great projects and services.
Organisatie- en afdelingomschrijving
The Company is a worldwide manufacturer of roofing and insulation systems, with its European HQ based in Antwerp.
Bart Scheepens
Regional manager & senior IT recruitment consultant iStorm
Christoph Maassen
Founder iStorm
Eric de Prins
Business Director iStorm Projects
Zijn visie op gebied van IT Consultancy zorgt er voor dat onze aanpak nét uit een andere hoek waait in een zeer dynamische sector. Focus: het laten groeien en ontzorgen van onze eigen consultants. Bezieler van de iStorm Academy, waardoor onze specialisten zich continu blijven ontwikkelen.
Kaïn Agbaba
Trusted IT Recruiter IStorm Projects
Laurence Billen
Principal IT Recruitment Consultant iStorm
Tarik Razzaq
IT Recruiter iStorm Projects
Xena Genijn
Senior IT recruitment consultant iStorm
Xena is de dynamische wervelwind bij iStorm. Gestart als stagiair maar inmiddels uitgegroeid naar senior recruitment consultant. In die rol staat zij in voor succesvolle invulling van IT Infrastructuurvacatures in Vlaanderen. Haar pro-actieve houding en open manier van communiceren zorgt er voor dat zij snel kan schakelen en daarmee altijd scherp aan de wind vaart!
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