IT Recruitment & Consulting Services.

The Business System Analyst – Sales will play a key role in an international ERP implementation project, working closely with key stakeholders across the organization to identify business requirements, create functional specifications, develop prototypes, and support the organizational changes associated with this global rollout. The ERP platform in use is JD Edwards.

You will collaborate intensively with the ERP project team, Business Process Owners, Business Analysts from other domains, and IT management to ensure that the project remains on track and meets predefined business requirements and success criteria. This position reports directly to the Global ERP Project Lead and is based in Belgium.

Key Responsibilities:

• Design ERP solutions, document business processes and scenarios, gather detailed business requirements, create prototypes, and coordinate test scripts and training related to system enhancements.

• Actively participate in Conference Room Pilots and User Acceptance Testing in line with the international implementation timeline.

• Create and update training materials and user documentation for both end users and key users, such as procedures and work instructions.

• Identify opportunities for continuous improvement.

• Travel to various European locations as needed.

• Design technical architectures for initiatives related to data management and information governance.

• Collaborate closely with business and IT stakeholders to translate requirements into practical solutions.

• Ensure that all projects are aligned with overarching strategic and technological objectives.

• Keep up to date with evolving technologies to drive continuous improvement.

• Define a target vision for your domain and guide projects to align with this vision.

• Provide architectural guidance and promote best practices to project teams.

Detailed Job Responsibilities

• Execute master data setup and configurations within ERP systems.
• Coordinate data requests and ensure compliance with data quality standards.
• Analyze business requests for accuracy and alignment with company policies.
• Monitor data quality, perform cleansing activities, and identify process improvement opportunities.
• Collaborate with business teams to provide data-driven insights and support the resolution of master data issues.

• Review and improve guidelines for master data requests.
• Provide support to IKO business departments regarding master data.
• Contribute to internal projects involving data analysis and process optimization.

• Apply data audit methods and procedures to ensure data integrity.
• Participate in internal projects that require data and business analysis.
• Collaborate with cross-functional teams to gather requirements and provide analytical input.

The following tasks will be part of your responsibilities:

• Analyze in tight collaboration with end-users (and other stakeholders) their business needs and translate these into software change requests
• Continuously follow up/investigate business processes in order to keep optimizing these
• Do business modelling and functional analysis
• Interact with development teams to ease their understanding of new requirements
• Test new software developments and train users
• Provide helpdesk support for new software developments
• Train users on new software
• Provide references for users by writing and maintaining user documentation
• Travel when needed to other sites and roll out new software implementations
• Act as project manager on new start ups:
  • Monitor project progress by tracking activity; resolving problems; publishing progress reports; recommending actions
  • Prepare material for and deliver presentations to projects
  • Coach/guide change management processes
• Keep track of innovations which can be used to optimize our business processes

• Daily administration and support of our Salesforce implementation including but not limited to managing multiple user setup, profiles and roles, fields, record types, page layouts, workflow and validations;

• Participate and lead in business process review workshops and perform detailed analysis of business requirements

• Develop solutions to business requirements using Salesforce and Force.com platform capabilities

• Assist with development of training curriculum

• Migrate data from customer legacy systems, or Exchange using Salesforce data migration tools

• Take a primary role in devising test plans, creating test cases, establishing protocols and appropriate testing environments and coordinating actual software testing;

• Keeping on top of new Salesforce features and functionality, specifically Lightning and providing recommendations for process improvements;

• Keep application users informed about system functionality and enhancements;

• Provide Salesforce users with technical support;

• Logging and tracking identified system problems through resolution;

• Creating and maintaining documentation on processes, policies, application configuration and help related materials for users

• Working closely with  Salesforce partner ecosystem including technology providers, App Exchange partners and implementation partners

As a solution architect you are responsible for designing and overseeing the implementation of complex software solutions. You work with various stakeholders, including developers, Product owners, delivery leads, business users, and organizational leadership in order to identify the requirements and constraints of a project, for which you develop, document and align a comprehensive plan to achieve the desired outcome.

As a solution architect you are responsible for ensuring that the architecture of the solution is scalable, maintainable, extensible, secure, and meets the needs of the business. You also provide technical leadership and guidance to the development teams throughout the project lifecycle.

We are looking for a candidate with an independent, proactive-by-default and structured working attitude in which you are a trusted decision partner for both leadership and IT teams. As a solution architect you understand that making long-term solution choices will typically be a balancing act between conflicting interests: desirability, feasibility, short- & long-term cost, sustainability, maintainability, extendibility, functional & technical consistency. You don't just understand this tension, you lead it.

Which tasks can you expect?

• Design and implement complex software systems and solutions that meet business needs
• Work closely with other members of the IT- & business team to ensure that all systems are designed and implemented in a way that meets business requirements
• You will work in Lead to Cash programs, involving the following areas: SAP S/4, SAP CPQ, Salesforce, Kimble/Kantata, ..
• Ensure that all software systems are scalable, secure, reliable, and maintainable
• Develop technical specifications and design documents.
• Together with the other architects, you establish an architectural repository to consolidate all design information in one easily accessible location. You ensure that all relevant information from your assignments is stored in this central repository.
• Provide technical leadership & guidance to development teams, while also helping them to become more autonomous
• Manage & monitor your own workload, define the scope upfront & clearly, making clear agreements with your internal customers about what can (not) be expected exactly by when, and steering towards these agreements.