IT Business Analyst

The Project Manager is responsible for leading and managing projects from initiation to completion, ensuring that projects are delivered on time, within budget, and according to the specified requirements. This role involves coordinating cross-functional teams, communicating with stakeholders, and overseeing project resources to achieve project objectives.

Key Responsibilities:

• Project Planning: Develop comprehensive project plans, defining project scope, objectives, deliverables, and timelines. Create work breakdown structures (WBS) and allocate resources accordingly. Identify and manage project risks
• Team Leadership: Lead and motivate cross-functional project teams, providing guidance, direction, and support throughout the project lifecycle. Foster a collaborative team environment conducive to creativity and innovation
• Stakeholder Management: Communicate effectively with stakeholders to ensure alignment of project objectives with organizational goals. Manage stakeholder expectations and provide regular project updates
• Resource Management: Allocate resources efficiently, including personnel, budget, and materials. Monitor resource utilization and make adjustments as needed to optimize project performance
• Risk Management: Identify potential risks and develop risk mitigation strategies. Proactively address issues that may impact project scope, schedule, or budget. Implement contingency plans as necessary
• Quality Assurance: Ensure deliverables meet quality standards and adhere to project specifications. Conduct regular quality reviews and implement corrective actions as needed to maintain project quality
• Budget Management: Monitor project budgets and expenditures, tracking costs and variances throughout the project lifecycle. Ensure projects are delivered within budget constraints and justify any deviations
• Communication: Facilitate clear and timely communication among project team members, stakeholders, and other relevant parties. Prepare project status reports, presentations, and documentation as required
• Change Management: Manage changes to project scope, schedule, or resources, assessing the impact on project objectives and stakeholders. Implement change control processes to document and track changes effectively
• Closure and Evaluation: Lead project closure activities, including formal acceptance of deliverables, handover to operational teams, and post-project evaluation. Capture lessons learned and best practices for future projects

• Strong business & functional analytical skills of at least 5 years

• Sound knowledge of the UML modeling language

• Knowledge of Business Process Modeling techniques (including Role Activity Diagrams) & BPMN

• Ability to communicate with different levels: business, management, development, ICT operations

• Knowledge of software engineering processes and techniques (change management, analysis, iterative developments, test cycles, deployments...)

• Problem solver

• Fluent in Dutch, French and good knowledge of English

• Assertiveness

• Ensure optimal functioning of tools, systems, and networks with the Infrastructure team.
• Handle incidents (Level 1 & 2) and escalate complex issues as needed.
• Maintain up-to-date technical documentation.
• Support and participate in several IT projects on group level
• Ensure data integrity, backup, and access management.
• Monitor and analyze system performance.
• Manage infrastructure access rights and diagnose malfunctions.
• Coordinate with external experts for incident resolution.
• Automate, document, and streamline recurring tasks.
• Maintain an up-to-date IT inventory.
• Oversee onboarding and computer renewals for employees.